1. Commitment to Privacy
At TexWeb Solution Pvt. Ltd. ("TexWeb Solution", "we", "our"), we take data privacy and intellectual confidentiality very seriously. This Privacy Policy details how we collect, handle, store, and protect your personal information, client project specifications, proprietary business data, and software source codes across our custom development, prebuilt SaaS, AI automation, and digital marketing services.
By accessing our website (texwebsolution.in) or sharing project requirements with us, you consent to the practices described in this policy.
2. Information We Collect
We collect information to provide high-performance software engineering, AI workflow setup, and digital marketing services:
- Contact & Profile Identifiers: Name, business email address, phone number, company name, and WhatsApp contact details shared via contact forms or newsletter subscriptions.
- Project Specifications & Assets: Business requirements, workflow diagrams, database structures, brand logos, copy text, API credentials, and domain/hosting details shared for software development.
- Payment & Invoicing Information: Billing address, GST details, and transaction records (processed securely through PCI-DSS compliant third-party payment gateways; we do not store raw credit/debit card credentials on our servers).
- Technical & Usage Data: IP addresses, browser types, device information, and site analytics collected automatically to optimize website load speeds and user experience.
3. How We Use Your Information
Your information is strictly utilized for core operational and project execution purposes:
- Building, configuring, and deploying your custom or prebuilt software applications.
- Setting up AI automation bots (WhatsApp AI, Voice Assistants, Document OCR pipelines).
- Executing Meta/Google paid ad campaigns, video shoots, reel editing, and SEO campaigns.
- Providing project status updates, technical support, and post-deployment maintenance.
- Sending periodic updates or newsletters (only if explicitly opted-in via newsletter subscription).
4. AI Data Privacy & Proprietary Security
For businesses deploying our AI Automation Solutions (WhatsApp AI Bots, RAG Knowledge Base Chatbots, Document OCR):
- Zero Public Training: Your internal business documents, customer databases, FAQ manuals, and proprietary knowledge bases are processed securely. They are NEVER used to train public Large Language Models (LLMs).
- Confidential Code Authority: Once full payment is received, complete source code authority is transferred to you. We do not reuse or resell your proprietary custom logic to competitors.
- Enterprise Data Encryption: All API interactions and database connections utilize SSL/TLS 256-bit encryption during transit and storage.
5. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal or business data to third-party advertisers. Data is shared strictly when required for service execution:
- With essential cloud hosting infrastructure (AWS, Google Cloud, Vercel, DigitalOcean).
- With official API providers (WhatsApp Cloud API, OpenAI API, Meta Ads, Google Ads).
- When mandated by applicable legal processes or law enforcement under Indian jurisdiction.
6. Cookies & Site Analytics
Our website uses standard cookies and session storage to optimize page performance, remember user preferences, and collect anonymous traffic analytics. You can disable cookies at any time through your browser settings.
7. Your Data Rights
You have the right to request access to the personal data we hold about you, request corrections, opt-out of newsletter communications, or request the deletion of your contact records by emailing aditya963141@gmail.com.
8. Contact Us & Privacy Officer
If you have any questions or data privacy inquiries, please contact our privacy officer:
Company Name: TexWeb Solution Pvt. Ltd.
CIN: U85500WB2026PTC287896
Email: aditya963141@gmail.com
Phone / WhatsApp: +91 7462827259
Calling Desk: 0755-4601839